ATM88 Apps takes player privacy seriously. This policy explains what data we collect, why it is needed, how it is protected, and your rights as a data subject under Malaysian law.
Last updated: 1 January 2026 | Language: Malay (ms-MY)
This is not just a statement – it is how we operate every day to protect your data
All data transmitted between your device and ATM88 Apps servers is protected by 256-bit SSL encryption – the same standard used by leading banking and financial institutions in Malaysia. No third party can intercept or read your information while it is in transit.
ATM88 Apps has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your data belongs to you – we only use it for the purposes you consented to when registering your account.
ATM88 Apps operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. This means we are legally obligated to handle your personal data responsibly and transparently, respecting your rights as an individual under Malaysian law.
Not all ATM88 Apps staff have access to members' personal data. Access to sensitive information is limited strictly to personnel who require it to carry out their specific duties, and every access is logged for internal audit purposes.
You have the right to request a copy of the personal data we hold about you, request corrections to any inaccurate information, and in certain circumstances, request that your data be deleted from our systems. All such requests can be submitted to the ATM88 Apps support team.
You have full control over the types of marketing communications you receive from ATM88 Apps. Your preferences for promotional emails, push notifications, or marketing SMS can be updated at any time through your account settings or by reaching out to our support team.
Important Note: This Privacy Policy explains how ATM88 Apps ("Platform", "We") collects, uses, stores, and protects your personal data when you use our platform. By registering an account or continuing to use ATM88 Apps services, you agree to the practices described in this policy. Please read this document carefully.
ATM88 Apps is committed to protecting the privacy of all its users. This Privacy Policy applies to all services offered by ATM88 Apps – including our website, mobile applications for Android and iOS, and all communication channels we use to interact with members, including support live chat, email, and in-app notifications.
We believe privacy is a fundamental right. When you entrust your personal data to ATM88 Apps, you deserve to know exactly how that information is handled. This policy is written in plain, straightforward language – not complex legal jargon – because we want you to genuinely understand our commitment, not just sign a document you will never read.
This Privacy Policy complies with the requirements of Malaysia Personal Data Protection Act (PDPA) 2010. As a responsible data processor and controller, ATM88 Apps is bound by the data protection principles set out in the Act, including the general principle, notice and choice principle, disclosure principle, security principle, data integrity principle, access principle, and accountability principle.
ATM88 Apps collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
Data you provide directly:
Data collected automatically during platform use:
| Data Category | Sample Information | Mandatory / Optional |
|---|---|---|
| Identity | Full name, date of birth, ID number | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Finance | Payment method, transaction history | Mandatory |
| Technical | IP address, device type, cookie data | Automatic |
| Usage | Games played, session duration | Automatic |
| Marketing | Communication preferences, promotional responses | Optional |
ATM88 Apps follows a data minimisation principle – we only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive data such as medical information, religious beliefs, or political views.
ATM88 Apps uses the personal data collected for the following purposes:
ATM88 Apps will not use your personal data for any purpose other than those stated above without first obtaining your consent.
ATM88 Apps does not sell, rent, or transfer your personal data to third parties for their own marketing or commercial purposes. However, in the course of our operations, there are certain situations where we need to share some of your data with specific parties:
Our Commitment: ATM88 Apps will not share your personal data with any third party for purposes such as third-party advertising, data brokering, or any purpose unrelated to providing services to you. All third parties working with us are contractually bound to use your data solely for the specified purpose and nothing beyond that.
ATM88 Apps continually invests in data security to ensure your information remains protected at all times. The technical and organisational security measures we implement include:
While we take all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. We therefore also encourage you to take your own security precautions, including using a strong and unique password for your ATM88 Apps account and not sharing your login credentials with anyone.
ATM88 Apps uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website or use our app.
Types of cookies we use:
You can manage and delete cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the ATM88 Apps platform.
ATM88 Apps retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required under Malaysian law. Our general principles are as follows:
Once the relevant retention period has ended, your personal data will be securely deleted from our systems or anonymised so that it can no longer be linked to you as an individual.
In cases where there is an unresolved dispute, an ongoing investigation, or a legal requirement to retain data beyond the standard period, ATM88 Apps may extend the retention period to the extent necessary to resolve the matter.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and ATM88 Apps' own policies, you have the following rights regarding your personal data:
As an ATM88 Apps member, you have full control over your personal data
You have the right to request a copy of all personal data that ATM88 Apps holds about you. This request will be processed within 21 business days. We will provide the information in a readable format.
If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. We will update the relevant information promptly once your request has been verified.
In certain circumstances, you may request that your personal data be deleted from our systems. Please note that this right may be limited by legal retention obligations that we are bound by.
You have the right to object to the processing of your data for direct marketing purposes at any time. Once you object, we will immediately cease using your data for that purpose.
Under certain circumstances, you may request ATM88 Apps to restrict the processing of your data – for example, while you are disputing the accuracy of your data or while a complaint investigation is ongoing.
You have the right to receive the personal data you have provided to us in a machine-readable format (such as CSV or JSON), so you can transfer it to another service provider should you wish to.
To exercise any of the rights above, please contact the ATM88 Apps support team via in-app live chat or by emailing support@atm88apps.com. State the right you wish to exercise along with any relevant details. We will verify your identity before processing any data-related request to ensure the security of your information.
Multiple layers of security to keep your data protected at every level
ATM88 Apps' security and privacy track record
ATM88 Apps is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data of a minor has been collected without the knowledge of a parent or guardian, we will immediately take the following steps:
If you are a parent or guardian and believe your underage child has registered an account with ATM88 Apps, please contact our support team immediately via email at support@atm88apps.com or through live chat. We will take action within 24 hours.
Warning: Registering an account on behalf of another person – including a child – is a serious violation of ATM88 Apps' Terms & Conditions and may constitute a breach of Malaysian law. Please ensure your device and account are not accessible to minors.
ATM88 Apps reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, business practices, or new features added to the platform. When we make material changes to this policy, we will take the following steps to ensure you are informed:
We encourage you to review this page periodically to stay up to date with the latest version of our Privacy Policy. Continued use of the ATM88 Apps platform following notification of any changes will be considered acceptance of the updated privacy terms.
If you have any questions, concerns, or complaints regarding how ATM88 Apps handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
We take every privacy-related feedback and complaint seriously and will handle each enquiry with care and as promptly as possible. Your satisfaction and trust are our top priority.
If you remain unsatisfied with how we handled your privacy complaint after contacting us, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
For your convenience, all privacy-related communications can be conducted in Malay. You are welcome to contact our privacy team in any language you are comfortable with.
Simple answers to the most frequently asked questions about privacy and data security at ATM88 Apps
Also read these documents for a full understanding of your rights and responsibilities at ATM88 Apps
The full user agreement governing use of the ATM88 Apps platform, including rules on gameplay, deposits, withdrawals, and bonuses.
Read Terms & ConditionsSelf-exclusion tools, guides to recognising problem gambling, and professional support resources available in Malaysia.
Read GuideAnswers to the most frequently asked questions about ATM88 Apps – from how to register to how to manage your account.
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